Frequently Asked Questions -XSCREEN lightweight type (1080P is available/no built -in battery version)
Re Can dual display display on XSCREEN and laptops?
Yes, when connecting to the laptop, XSCREEN can use an extended desktop mode. If you want to use a dual display function, you can set dual display settings on your computer.
If you are a MacBook user, you can transfer to the "System Preference Settings" in the Apple menu, and then press "Display". After that, click the "Arrangement Method" option. Remember, if you don't want to show duplicate screens, don't click "Mirror Display".
If you are a Windows user, you can right -click the desktop and then turn to the display settings to set the dual display function.
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En If Xscreen cannot run and black screen, what should I do?
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Check whether your device is correctly connected to XSCREEN.
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Check the battery capacity of XSCREEN.
If everything is normal, you can check whether the video output resolution and refresh rate of the device are compatible with XSCREEN.
If the resolution of the device is not 1920x1080px, or the refresh rate is not 60Hz, you can set the appropriate video output resolution and refresh rate for the device to match XSCREEN.
If you still cannot use it, please contact us at any time(Tel: +852 2216 3933 ┃whatsApp:+852 5588 0021）。
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是否 How do you know whether my device is compatible with XSCREEN?
You canHereCheck to check whether your device supports output images via Type-C/USB-C
If you do not list your equipment in this list, please contact us at any time(Tel: +852 2216 3933 ┃whatsApp:+852 5588 0021)orTake the device to our office for testing.
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， According to the website description, what versions can be supported if XSCREEN only supports a certain version of Switch?
If you use HDMI wires (passing), XSCREEN supports all Switch versions. If you need to use the Type-C wire, it depends on the version of the Switch, because the new version of the Switch cancels the function of the Type-C output screen.
If necessary, you can bring Switch to our office for testing.
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PPhone or iPad is compatible with XScreen?
Because iPhone, iPad (other Apple devices) do not support Type-C and HDMI. If you use Lightning to convert the plug to HDMI, the Apple device can be connected to XSCREEN.
However, because most Apple devices do not support the output of touch screen data, XSCREEN can only use the screen display function and cannot start the touch screen function.
If you want to know whether XSCREEN can use the touch screen function when connecting with the device, pleaseHereCheck or contact us(Tel: +852 2216 3933 ┃whatsApp:+852 5588 0021）。
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S When connected to Windows 10, can it start the touch screen function on Xscreen?
Yes, it depends on the setting of your computer (HDMI / Type-C)
Using HDMI and Micro USB cables, the touch screen function can be started on XSCREEN.
If your computer uses a Type-C wire, you can directly use the Type-C wire to start the touch screen function.
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X Can I change the page direction displayed on XSCREEN?
Can. You can change the page direction of the page on the mobile phone to change the page direction displayed on XSCREEN. The page display direction on the XSCREEN depends on whether your mobile phone is vertically displayed or horizontal.
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置 How to use XSCREEN without built -in battery version?
Connect the Type-C power supply when using XSCREEN. At the same time, the device is connected to XScreen with the right cable and port. The XSCREEN display will display the corresponding screen of the device.
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X When connecting your phone to XSCREEN, can you charge your phone?
Yes, but if you are not using a built -in battery version, you will not charge your mobile phone.
If you use a built -in battery version. When the mobile phone is connected to XSCREEN through the Type-C wire, the data output and charging function will be activated at the same time. XScreen will help your mobile phone charging. The situation is like connecting the phone to the computer.
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X Can I use XSCREEN and charge XSCREEN while using XSCREEN (built -in battery version)?
Yes, when connecting the device to XSCREEN, you can charge it at XSCreen at the Type-C charging cable.
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S Can I replace the battery of XSCREEN (built -in battery version)?
It cannot be replaced, but the power can be connected by connecting the power without using the battery.
The battery has 500 charging cycles. After that, the battery performance will be reduced, but it will not stop running immediately.
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En Can I use a wireless keyboard and mouse when using XSCREEN?
Yes, there is a Mirco USB OTG socket on XSCREEN. You can connect the keyboard and mouse wires or wireless keyboards and mouse USB to XSCREEN through this socket. Wireless keyboard and mouse combination can also be connected in the same way.
You can use it without any driver.
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What is the resolution of XSCREEN?
The specifications of XSCREEN are Full HD 1920x1080px.
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What is the delay/response time and refresh rate of XSCREEN?
XSCREEN's delay/response time is 30ms.
XSCREEN's refresh rate is 6Hz.
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What is the weight of 重Xscreen?
XSCREEN (built -in battery version), with protective cover: 1.1kg
XSCREEN (without built -in battery) with protective cover: 1kg
XSCREEN (built -in battery version) No protective cover: 780g
XSCREEN (no built -in battery version) without protective cover: 680g
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