Common Questions -UV mobile phone disinfectioner

► What is the capacity of various ultraviolet disinfectants?

Xgerm: 180 x 100 x 32 mm

XGERM Pro: 170 X 90 X 17 mm

XGERM LITE: 180 x 100 x 32 mm

XGERM Ultra: 183 x 104 x 15 mm

For more information about product information, please visitProduct page

 

► What are the main differences between these 4 models?

XGERM-Wireless charging output (iOS and Android is 7.5W), aromatherapy function, high inner cage, ultraviolet lamp tube on both sides, about 10 minutes of disinfection time

Xgerm Pro-lightweight design, upper and lower ultraviolet lamps, high output power, disinfection time is about 6 minutes

Xgerm Lite-has aromatherapy function, high inner cage, ultraviolet lamp tube on both sides, disinfection time for about 10 minutes

Xgerm Ultra: Maximum output power (10W), wireless charging output (iOS is 7.5W; Android is 10W)

For more information about product information, please visitProduct page。 

 

► When ultraviolet rays are only on some sides, how does ultraviolet rays reach all aspects of the items?

The light is emitted from both sides at the same time, but the light will reflect in the internal space, so disinfection will be disinfected in all directions.

For more information about product information, please visitProduct page。 

 

► uThe service life of V sterilizer?

Xgerm; xgerm live; xgerm ultra: 10,000 hours

XGERM Pro: 20,000 hours

For more information about product information, please visitProduct page。 

 

► What kind of ultraviolet rays do disinfectants use?

UVC wavelength: 253.7nm

UV power: XGERM Pro: 2W X 2

Xgerm and Xgerm Lite and Xgerm Ultra: 1W X 2

For more information about product information, please visitProduct page。 

 

► What color does each model provide?

Xgerm: white, black

XGERM Pro: White

XGERM LITE: White

XGERM Ultra: White

For more information about product information, please visitProduct page。 

 

► Can it be used for disinfection surgical masks?

In principle, this is okay.

However, the general design of surgical masks is used at one time. Unless there is no choice, it will be safer to replace it regularly.

For more information about product information, please visitProduct page。 

 

► Is there maintenance of UV disinfection?

Provide one year of maintenance

For more information about product information, please visitProduct page。 

 

► Can UVC rays causing cancer?

Because the output power is very small, the hygiene time is short and the lid is closed during the processing process, so it will not actually cause problems with human skin. Our products have also passed the required safety test standards.

For more information about product information, please visitProduct page。 

 

► Can I use the mobile phone case when disinfection?

Yes, but if you want to disinfect it thoroughly, you can remove it and disinfect it separately.

 

For more information about product information, please visitProduct page

 

Can it be used out?

This is possible. Just connect the USB charging cable when used.

For more information about product information, please visitProduct page。 

 

► Can aroma therapy function be used at the same time as disinfection function?


Xgerm is not available, the two functions need to be operated separately

Xgerm Ultra can use two functions at the same time

For more information about product information, please visitProduct page。